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Customer Service & Marketing Executive

We are looking for bright and young person to handle customer service and internet marketing. The job will involve servicing a constantly growing volume of online orders, making sure that the customers are happy and taking steps to grow our sales.

Job Description

We sell a variety of products on e-commerce marketplaces like ebay and our own website. You will need to use our set of special software tools to service these orders on a regular basis and monitor customer feedback. Here is what your day might look like.

• Collating orders through all sales platforms using our software tools.
• Overseeing product packaging and tracking shipment.
• Ensuring that our customers receive their delivery and solving any problems they might face.
• Consistently growing customer feedback scores.
• Managing product listings on various websites
• Managing inventory of products and making sure we stay lean.
• Coordinating ordering, delivery and tracking of fresh inventory
• Documentation of all aspects of our business.

Who should apply?

• You should either be already living in Goa(around Panjim) or willing to relocate.
• Good command on the English language, both spoken and written.
• Excellent knowledge of software tools like Excel, Word, Powerpoint
• Excellent knowledge of working with the Internet (Email, Facebook, Twitter, Google Docs and more)
• Knowledge of basic HTML will be a huge plus
• Experience with internet marketing systems like Google Adwords, Email Marketing will also be a huge plus
• We need somebody intelligent & a quick learner!

Apply with your resume at gurpreet[AT]spurline.in